Restart PhoneĪ simple action as restarting your smartphone could fix any issue with your device or its app. If it’s just Skype, try other troubleshooting methods below.
You could also try to use another app with the Wi-Fi to see whether the issue is peculiar to Skype alone or system-wide. If Skype works with mobile data and not with Wi-Fi, you should check that your router is indeed transmitting data. If Skype (and perhaps other apps) only works on Wi-Fi, you should check out this guide to learn how to get it to work with mobile data. If the volume is fine, double-check the menu next to Speakers and see if there's another option to pick from, and then try the sample sound again.What internet connectivity option is your device hooked to? Are you connected to the internet via mobile data or a Wi-Fi network? You should try to switch from one network connectivity option to another.If you don't hear anything when you play the sample sound, make sure your speakers or headphones are turned all the way up (some headphones have physical volume buttons) and that the on-screen settings are at 10.You should hear sound in your headset or speakers. To check the sound in Skype to make sure that it's using the right speakers, select Test audio under the Speakers option.Finally, unplug the microphone and then reattach it. If there aren't other ones to pick from, make sure the microphone is plugged in, powered on (if it has a power switch), and has batteries (if wireless).If the microphone doesn't work with Skype, select the menu next to Microphone and see if there are any other options you might have the wrong device selected.
As you talk, you should see the bar light up.
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